Event Concierge
We work with luxury brands and corporate clients to help them deliver a faultless guest experience. We specialise in extremely high-touch concierge services which are overseen, detail by detail, by our team of dedicated Guest Managers.
Our services include:
Personalised Itinerary Curation & Management
Handpicked Hotel Recommendations, Contracting & Management
Luxury Vehicle Transfers & Guest Logistics
On-site Event Traffic Flow
Airport Meet & Greet
Guest Liaison & Hosting Teams
Beauty & Grooming
Welcome Amenities and Gifting
Bespoke Experiences
Restaurant, Bar & Night-life Reservations
Spa Bookings
Ticketing & Special Event Access
Bilingual Guides
Onsite Concierge Services 24/7
“We have the luxury of focussing on the guest experience rather than any of the other parts of the project, so that gives us the space to give this important element our extreme attention and ensure that even the most minute of details are scrutinised to ensure it is flawlessly executed.”
Bespoke Experiences
Many business understand the importance of creating memorable experiences for clients, but not every business is able to come up with the creative ideas, unique access or expertise to design experiences that will build emotional connections between the brand and their most discerning clients.
Parade is your resource to curate a catalogue of bespoke experiences that can be booked at any time. This can be used for clienteling by brands and businesses that want to give their teams the tools to take extra special care of their top customers.
We design bespoke experiences programmes for businesses looking to attract, engage or retain their most valuable audiences. Our experiences are designed around customer passion points and showcase the very best of a city, offering unique access that is not available to the public.
Guest Experience Consultancy & Workshops
As luxury experts, we provide consultancy support to businesses looking to deliver a first-class guest experience. We use our earned expertise from years of working in the luxury industry to help businesses build loyalty amongst their most valuable customers, advising on a range of strategies including:
Guest Journey Mapping
Events Calendar & Experiential Programmes
Membership & Loyalty Strategy
Partnerships
Guest Experience Auditing